How Do They Work

Our vouchers are completely flexible so you can have them for a certain amount of money if you wish or you can buy a specific treatment for a friend.

A great idea for a last minute present is to buy one of our fabulous monthly offers in voucher form to give to someone special – they may only have the month to use it but it will be a great present at a considerable cost saving to you, the buyer.

Avalon Beauty Centre gift vouchers are available all year round and the make the perfect gift for any occasion. Our gift vouchers have a 6 month expiry date, and bookings can be made any time during that period. Vouchers can be purchased online, over the phone by credit card and posted the next working day or you can call into to the salon to pick them up. Why not have a look at our treatments on offer!

Loyalty Scheme

Here at Avalon Beauty Centre we believe in proving excellent customer service and rewarding our clients for their loyalty. We have a free loyalty card (minimum spend £20). Ask us about our flexible payment terms to spread the cost of your treatments throughout the year.

 

Gift Voucher Terms & Conditions

Beauty Gift Card Policy for Client’s

Glossary

Issuer – shall mean Avalon Beauty Salon, issuing the Beauty Gift Card. with its registered address at 68 Clarence Street, Cheltenham, GL50 3LE.

Institute/Salon – shall mean any Business Operator operating as Avalon Beauty Centre or associated partner located in Cheltenham.

Beauty Gift Card – shall mean a gift card with an assigned serial number and a pre-defined value which can be redeemed by the bearer at Avalon Beauty Centre.

Buyer – shall mean the person receiving the Beauty Gift Card from the Issuer in exchange for payment of a specific amount.

User – shall mean a natural person possessing full legal capacity and holding a Beauty Gift Card. Merchandise – shall mean the products of the following brands: Neals Yard, Monu skincare, Mii make up or any other brands or gift sets, sold through Avalon Beauty Centre for Home Care use.

Service – shall mean a treatment offered at Avalon Beauty Centre.

Multiple Session Package – shall mean a series of treatments performed at intervals recommended by the staff of the Avalon Beauty Centre and paid for in advance.

  1. Gift Voucher general terms
  2. The Issuer undertakes to issue a Beauty Gift Card to the Buyer, and to accept the Beauty Gift Card for redemption at Avalon Beauty Centre. The Beauty Gift Card can only be issued to the Buyer at the Issuer’s premises, online or via the telephone.
  3. The Buyer undertakes to pay the Issuer an amount equivalent to the nominal value of the Beauty Gift Card. The minimum nominal value of a Beauty Gift Card is 10.00. There is no maximum.
  4. Beauty Gift Cards may be redeemed at Avalon Beauty Centre only.
  5. Beauty Gift Cards may be redeemed at the Avalon Beauty Centre for Merchandise or Services available at Avalon Beauty Centre.
  6. Beauty Gift Cards cannot be cashed or exchanged for an equivalent item other than specified herein.
  7.  A Beauty Gift Card is a form of payment for the Merchandise and Services.
  8.  Multiple payments with the Beauty Gift Card are permitted until the entire amount specified on the Beauty Gift Card has been spent.
  9. Multiple Session Packages can be purchased to use the Services offered at the Avalon Beauty Centre.
  10.  The redemption of a Beauty Gift Card shall also be considered a valid transaction if the User has come into possession of the Beauty Gift Card unlawfully without the Avalon Beauty Centre being aware. Should the Avalon Beauty Centre have a reasonable suspicion that the Beauty Gift Card was acquired by the User unlawfully, the Avalon Beauty Centre shall have the right to refuse to redeem it.
  11. The Issuer shall not be liable for a Beauty Gift Card that has been lost or damaged after it was handed over to the Buyer.
  12. The Buyer or User shall not be entitled to make claims against the Issuer for the loss (including theft) or destruction of a Beauty Gift Card.
  13. Each Beauty Gift Card shall be valid for the period specified thereon. The validity period of a Beauty Gift Card shall not be shorter than 6 months from the date of its purchase by the Buyer. The validity period of a Beauty Gift Card cannot be extended.
  14.  Payment for a Beauty Gift Card can be made online through secure paypal account, cash or card on collection, payment by card via the telephone prior to postage or collection. No charge for postage will be made if paying via the telephone. A nominal charge will be made if paying through paypal.
  15. Avalon Beauty Centre are under no legal obligation to extend the expiry limit on a gift card.
  16. Extensions on Gift Cards can be requested within 30 days of the expiry date however the 30 day Grace Period does not apply or extend to credit that has been previously extended.
  17. In any event any Gift Card extension will not exceed 30 days from the original date of expiry.
  18. The User shall select the Merchandise or Service at the Avalon Beauty Centre. If a Service is selected, the User is required to book an appointment in advance at the Avalon Beauty Centre reception desk, request a booking through our website, email or via the telephone.
  19. The User shall be entitled to the same discounts and promotions at the Avalon Beauty Centre as any other customer who is not a Beauty Gift Card user.
  20.  Before purchasing the Merchandise or using a Service, the User shall present the Beauty Gift Card entitling the User to purchase the Merchandise or Service at the Avalon Beauty Centre reception desk.
  21. The Avalon Beauty Centre shall accept Beauty Gift Cards for redemption only if they have not been damaged and bear all security features protecting them against forgery (value of the Beauty Gift Card, number and bar code on the card’s reverse side, and validity date). When redeeming a Beauty Gift Card, the User shall not be entitled to receive any change when the value of the Merchandise or Service is lower than the value of the Beauty Gift Card. The remaining amount may be spent in a subsequent transaction at Avalon Beauty Centre provided that the Beauty Gift Card is still valid.
  22. The User shall be obliged to pay the difference in cash, using a payment card or credit card if the value of the Merchandise received or the Service provided is higher than the value of the Beauty Gift Card.
  23. The Avalon Beauty Centre shall have the right to refuse to redeem a Beauty Gift Card:
    1. a)  If the validity period of the Beauty Gift Card has already expired.
    2. b)  If the Beauty Gift Card has been damaged to the extent that the data recorded on the Beauty Gift Card can no longer be read.
    3. c)  In other cases reported to the Avalon Beauty Centre by the Issuer.
  24.  At the time of the purchase of a Beauty Gift Card, the Buyer shall receive from the Issuer a card receipt or a cash receipt if a cash payment is made, to confirm the purchase and the nominal value of the Beauty Gift Card.
  25. Once the Beauty Gift Card has been redeemed at the Avalon Beauty Centre, the User shall not normally receive a receipt however a hand written receipt can be generated should the user so request. This will be based on the value of the Gift Card.
  26. The Avalon Beauty Centre shall be liable for the quality of the service. The Buyer may demand a price reduction, exchange of the defective item for an item free of defects or removal of the defect.
  27. All complaints relating to the purchase of the Merchandise and/or Service using a Beauty Gift Card shall be reviewed by the Avalon Beauty Centre after a written complaint has been submitted by the User. Matters relating to non-conformance of the purchased Beauty Gift Card with the contract are regulated by the Act of 30 May 2014 on Consumer Rights and the Civil Code.
  28. Complaints may be submitted directly at the Avalon Beauty Centre during business hours in writing.  A cash register receipt for the Merchandise purchased or the Service provided will be grounds for acceptance of the claims relating to the said Merchandise or Service.
  29.  To submit a complaint, the User must provide his/her personal data, address details and telephone number; all personal data processed in connection with the complaints procedure will be handled in compliance with the Personal Data Protection Act of 29 August 1997 Provision of personal data shall be voluntary but indispensable for effective complaint processing.
  30. The Avalon Beauty Centre shall review the complaint within 3 days from the date of its lodging by the User. The Avalon Beauty Centre shall notify the User of the outcome of the completed complaint procedure using the contact details provided by the User in the complaint form.
  31.  Upon receiving a Beauty Gift Card, the Buyer/User declares that they have read these Rules, accept them in full and undertake to observe their provisions.
  32. By redeeming the Beauty Gift Card, the User confirms his/her intention to use it within the scope defined in these Terms and Conditions.
  33. Issuance of a Beauty Gift Card does not constitute a sale transaction subject to value-added tax (VAT) within the meaning of the applicable tax laws and regulations.
  34.  Redemption of a Beauty Gift Card is a sales transaction
  35. A Beauty Gift Card is in the form of a voucher.
  36. These Terms and Conditions are available online, and from the Avalon Beauty reception desk. The Issuer shall present these Terms and Conditions to the Buyer/User when asked. A summary may be provided verbally with the direction to our website for further information or to answer any questions in relation to the Gift Card.
  37.  The Issuer reserves the right to amend the Terms and Conditions. Any amendment shall be effective upon its introduction by the Issuer. All revised Terms and Conditions will be uploaded to our website www.avalon-beauty.co.uk,
  38. No cash or card alternatives or refunds will be made against a gift voucher once purchased.
  39. A Gift Certificate cannot be used to purchase a further Gift Certificate.
  40. Avalon Beauty Salon do not operate a Sale of gift card & Return Policy.
  41. Gift Cards cannot be exchanged for cash or card.
  42. We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
  43.  These Terms and Conditions shall take effect as of 31 January 2017.

Note: Avalon Beauty Centre are under no legal obligation to extend the expiry limit or provide a refund.

Gift Vouchers